Multi-faceted experience. Elevated results.

Laura Thompson


I'm a marketer who specializes in customer experience-focused strategy with an emphasis on digital communications. My personal mission is to fuse my passion for marketing with a pursuit of purpose in terms of giving back on both a personal and professional level.

Here are some highlights of my background...

  • I have an extensive range of agency-based client service & strategic planning experience with clients including UPS, Equifax, Home Depot, SeaWorld, Mattress Firm, Verizon and AMC Theatres
  • My expertise is focused in digital communications strategy with a focus on email and customer experience (CX) planning
  • My platform knowledge includes: Salesforce Marketing Cloud, Acoustic/IBM Campaign Automation, Mailchimp (Helium is part of the Mailchimp Partner Program), Shopify, Wordpress, Webflow, Klaviyo and numerous other digital platforms
  • I am the current President for the Atlanta Chapter of the American Marketing Association (chapter year 2020-2021)
  • I spent a year focused on platform-side strategic planning (IBM Campaign Automation)
  • My career began in the music business and I worked in A&R and management capacities with artists including Usher, Ciara and Lloyd
  • While building my expertise in the digital agency world, I ran an independent event planning company (MusicBusinessPolitics) on the side & coordinated experiential programming for Coca-Cola, HBO, Diageo, General Motors and Reebok along with an assortment of entertainers including Beyonce, Pharrell Williams, T.I. and Diddy
  • I hold an MBA in Entrepreneurship from Georgia State University and a BA in Psychology from Emory University
  • I'm originally from Austin, Texas and was raised in Nashville, TN
  • I come from a family of ranchers (who have managed a working ranch in TX since the 1870s) and also architects (on both sides of my family) 
  • I'm an avid lover of nature, art and music